Got a question? We'd genuinely like to hear it

Not sure where to start? Zoe Care Support Services welcomes enquiries from participants, families, carers, support coordinators and other professionals — however you’d like to reach out.

How Can We Help?

There’s no wrong reason to get in touch. People contact us to learn more about the support services we offer, talk through what they might need, ask a general question, discuss a referral, or just request more information before deciding anything. If you’re weighing things up, that’s a fine reason to call too.

Phone

0424 842 092

Call for a quick chat

Email

zoe.care.vic25@gmail.com

We reply within a business day

Business Hours

Mon – Fri, 9am – 5pm

Contact us to confirm availability

Service Area

Truganina & Surrounds

Contact us to confirm your area

Prefer to write rather than call?

The form below works just as well. A few details help us understand your situation before we're in touch.

*We’ll get back to you within one business day.

What Happens After You Contact Us?

1

Receive Your Enquiry

We go through what you’ve shared and get a sense of your situation.

2

Discuss Your Situation

We’ll be in touch to talk things through properly.

3

Answer Your Questions

Whatever you’re unsure about, we’ll do our best to explain it clearly.

4

Discuss Next Steps

If it makes sense to move forward, we’ll talk through what that could look like.

Supporting Participants and Families 

Zoe Care Support Services supports people with disability, along with their families, carers and support coordinators, through personalised NDIS support. Whatever stage you’re at, we’re happy to answer your questions, discuss your support needs and help you understand the next steps. 

 

Frequently Asked Questions

Got Questions We Have Answers.

How can I contact Zoe Care Support Services?

By phone, email, or through the enquiry form on this page — whichever suits you best.

Yes, we’re happy to hear from family members and carers on behalf of a participant.

Yes. Support coordinators, allied health professionals and others involved in someone’s care are welcome to get in touch.

No, you don’t. We’re happy to talk even if your plan isn’t finalised yet.

That’s completely normal. Get in touch and we’ll talk it through together.

If you'd like to start, we're happy to hear from you.

Contact the team directly, make a referral on behalf of someone you support, or explore our Support Services page to see what we offer. If you’d like to know a bit more about who we are first, our About Us page is a good place to start.